To ensure that a CCTV system system remains reliable, it is vital that it is maintained regularly. Listed below are a selection of the checks that are carried out by us during a routine preventative maintenance inspection/service visit. Our inspection and testing procedures include the following:

  • Check history of CCTV system since last maintenance service.
  • Visual inspection of all major CCTV components including cabling & connections where accessible for signs of deterioration or damage.
  • Check all CCTV control equipment (CCTV monitors, NVR, DVR, Multiplexer etc.).
  • Check and clean cameras, lenses and housings as necessary.
  • Check lenses for correct field of view and adjust as necessary.
  • Check pictures for correct field of view and adjust as necessary.
  • Check and test remote signalling equipment (where fitted).
  • Check recording and playback quality.
  • Check the satisfactory transmission of images to remote centre (where applicable).
  • Repair any minor faults (where possible).
  • Retrain the users on the use of the CCTV system (if required).
  • Log all test results.
  • Return the CCTV system to operational status.
  • Retrain the users on the use of the system (if required).

CCTV systems are often disregarded after installation until information/evidence is required from them. It is recommended that your have your CCTV system regularly maintained to ensure that the system is still in good working order like the day it was first put in.

In most cases when an incident has occurred when the system has not been regularly maintained their maybe cases where the recorders hard drive has failed and images have not been recorded or because the cameras have not been cleaned and checked the images may not be clear enough to allow prosecution or the original design has now changed but you have not informed the security company of these changes which might result in cameras been obstructed etc. This is why CCTV systems should be regularly maintained.

If you would like more information about our routine maintenance contracts for your new or existing security systems you have installed then please call us on: 01482 908404 or you can click on the enquire now button below and fill in a contact us form:

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All CCTV cameras should be cleaned regularly to prevent any dirt, dust or any insects from obstructing the cameras view. During the day this might go un noticed but the when night falls this will all most certainly show. Most modern cameras these days have infra red lighting which helps the camera to see clearly in the dark. Most common causes of poor picture quality on the night is the silky webs that spiders leave over the camera lens. These reflect the light off the infra red right back at the camera lens causing poor visibility and poor image quality.

Another common cause is dirt on the camera lens, this causes the camera to give off a blurry image. These are some of the reasons why it is important to make sure your cameras are regularly cleaned and maintained. During our maintenance visit we would clean all equipment, check to see if all your cameras are working correctly, the recorder is still working as it should be and recording correctly and any additional equipment that is attached to your CCTV system is also working correctly such as external alarm detection, PA system and monitoring etc.

You will benefit from scheduled visits, telephone support, on-site breakdown support and reduced hourly rates. We check that your circumstances have not changed since your original system design, we give you the best advice and make sure that your are still 100% competent with using your system.